Crestcom L.E.A.D.R. Program: July 2024

Monthly Leadership Development Programs

07A: Strategic Foundations: 5 Steps to Success

Featuring Tom Oser

Could your future success be in jeopardy because strategic thinking does not fit into your daily activities? Or do you think that strategic thinking does not apply to you or your role in an organization?

Take the time to think strategically when confronted by unexpected changes and disruptive challenges. Otherwise, you might be working harder and not smarter, burning valuable resources, draining morale and engagement, or even losing customers and employees.

Learn an effective approach to strategic thinking that can be employed immediately to both short and long term needs.

Learning Objectives:

• Describe the five steps of strategic thinking.
• Develop metrics that matter for a goal using strategic analysis.
• Identify micro-strategies to deploy resources using systemic thinking

07B: Dialing Into Emotional Intelligence

Featuring Ted Ma

Research shows Emotional Intelligence (EI) – as a leadership habit – is a more effective indicator than IQ when determining business success. A study by TalentSmart found that EI has the largest impact on performance compared to a list of 33 other skills, and it influences 58% of success across every type of job.

Bypass complex models to focus on the four most important elements of EI and the strategies to quickly adjust the dial for any situation. Dialing into EI builds meaningful connections between employees and the organization, which directly impacts employee engagement – a key imperative in today’s reality of record turnover.

Learning Objectives:

• Define Emotional Intelligence and the four key elements.
• Identify the two elements most strongly correlated with leadership success.
• Use our tool to analyze how Emotional Intelligence is displayed by yourself and your team members.