Monthly Leadership Development Program (In-person): Thursday, 20th January 2022, 8.30am to 1.00pm
Be the Coach They Need
Featuring Steve Farber
Coaching is a relatively new style of leadership that has increased in popularity over the last few decades. It has become an essential component of a leader’s toolkit. When done effectively it can improve employee engagement, productivity, and overall competence.
In a survey by the Society of Human Resources they found that 93% of managers need training on how to coach. In Be the Coach They Need you will apply the foundational components of coaching and leave with the ability to leverage coaching in any situation.
Learning Objectives:
- Demonstrate a coaching mindset
- Prepare an individual coaching template to improve personal and team success
- Employ effective tools and techniques to conduct essential conversations with team members
Deliver Results the First Time
Featuring Andy Bounds
“The most serious mistakes are not being made as a result of wrong answers,” warned the great Peter Drucker. “The truly dangerous thing is asking the wrong questions.” If Drucker is right, then these are dangerous times indeed.
With so much data and uncertainty weighing on our decisions, asking the wrong questions - to arrive at the wrong destination - are mistakes we can't afford to make. To help put us on the right course, we will hear from Andy Bounds.
A communications expert, Andy Bounds has been honored as Britain's "Sales Trainer of the Year." His book The Jelly Effect: How to Make Your Communication Stick is a best-selling business classic.
Learning Objectives:
- Focus on results by asking “future-based questions”
- Apply a four-step question technique to set proper direction
- Achieve better results through clear communication and delegation
