Leaders have been struggling to both define and improve how employees are held accountable for years. Data shows that 82% of managers say they have limited to no ability to hold others accountable successfully! The traditional approach to accountability is often limited to annual performance reviews that are often ineffective and overly general. In fact, Gallup found that only 14% of employees feel their performance is managed effectively, and 26% get feedback less than once a year.

Leaders must take a new approach to accountability to deepen connections with direct reports and increase the quality of feedback and learning.

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