Almost everyone has experienced having to work with or lead a constant complainer. Working with a person who seems never to have a nice thing to say or is constantly pointing out every situation’s negatives can be exhausting.
Leaders know that this complaining is toxic and often contagious, causing other employees also to become negative and become chronic complainers. Constant complaining keeps people focused on the negative, causing stress that can shrink part of the brain and reduce the capacity for doing great work.
How can leaders manage a chronic complainer to improve their view and maintain a positive and productive workplace?
